Subscription FAQ
You can also find these FAQ’s on the Renegade Romance subscription site.
What is the Renegade Romance box?
Renegade Romance is truly a passion project. Born out of the love for romances that feature aliens, monsters, and more—it’s the desire to shine a light on the extraordinary, wondrously weird, brilliant stories that hide out in this niche and to continue supporting (and fangirling over) the talented authors who write them.
What's in the box?
Each box will have at least one featured author and include two signed paperback books—one with an exclusive Renegade Romance cover. In addition to the books, there will be unique monster/alien themed swag. These include (but aren't limited to), enamel pins, stickers, bookmarks and small art prints.
How are the boxes priced?
Subscriptions are $49.95USD plus shipping.
We do have one-time buy boxes available, which are $54.94 USD plus shipping.
When does my Subscription renew?
Subscriptions will renew Bi-monthly (every other month), on the 10th. If you subscribe in April, your next renewal will be June 10th.
When does my box ship?
Boxes will ship at the end of the month following renewal. If subscribed in April, your April box will ship by the end of May.
Where do you ship to?
Renegade Romance is only shipping within the US and Canada, at this time.
US has flat rate shipping of $9.99 USD, and Canada is $21.99 USD.
If you live outside of the US and Canada, and would like to inquire about shipping, please email help@renegaderomancebox.com.
Skips, Cancellations and Refunds
Yes, subscribers can skip. We know not every author is for every reader. We also know that there are times when things just aren't in the budget. If you need to cancel your subscription, you can do so at any time by logging into your account. You will still receive any box that you have paid for prior to cancellation. Refunds will only be offered if you reach out to us within 24 hours of renewal, otherwise we they will not be given once your account has been charged.
What do I do if any of the items received arrives damaged?
Please reach out to us at help@renegaderomancebox.com regarding any damaged or missing items. We request that you have pictures available of the items in question.
What do I do if my package is lost or stolen?
Please make sure your shipping address is up to date and current at all times. When shipped, you will automatically be given a tracking number via email. Once packages are in the hands of USPS/UPS they are literally and figuratively out of our hands. If your package is showing delivered, please double check your residence and possible surrounding residences. If not received you can reach out to USPS first to report a missing/undelivered package—if they can confirm that it has been lost, please reach out to help@renegaderomancebox.com. While we ask that you cover a re-shipping charge, we will do our best working with you on getting a replacement for lost or stolen boxes.
I have a question that is not listed here!
Reach out to Renegade Romance at anytime by emailing us at help@renegaderomancebox.com. Please allow 1-3 days for a response
